CEO Imaging Systems has developed a unique and specialized menu of services that assure successful implementation of each Electronic Document Management System (EDMS) to aid in your record retention and document management needs. As with most projects, the key to success hinges on the quality of planning and communication.

Every Electronic Document Management System  project the company installs includes the following services:

The Charter incorporates the following:

-statement of the desired outcomes

-establishment of timelines

-communicating the plan to all involved

Researching due diligence issues and establishing organizational standards for the EDMS project is another key to successful project implementation.

The study of Due Diligence incorporates such issues as:

-adhering to mandated and accepted record retention practices and standards

-utilizing universal file format standards

-no encoding or encryption of mandated records files

-established guidelines for on-line record retention practices such as:

(a).  back-up procedures for on-line records
(b).  audit logs and reports
(c).  secured access standards
(d).  indexing to differentiate records by primary subject headings, dates, and retention

System Design and proper selection of hardware and software components are key to staff efficiency, and utilization of the EDMS as an alternative to traditional manual record retention in the organization.

CEO provides outstanding professional training which assures understanding and technical proficiency of all system components for each organization, including all hardware components and software modules.

Each system comes with on-line phone technical support, backed up by on-site service if needed. Long term technical support is renewable on a year to year basis, and includes maintenance and software upgrades. After business hours and weekend technical support is available on an optional basis.