Warranties & Service Contracts
Scansnap Scanner WarrantiesAdvance Exchange warranties offer whole-unit replacement for equipment that cannot be repaired through technical support. If the Technical Assistance Center is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2 PM PST, otherwise the next business day. Parts, labor, and shipping to and from the customer are included. |
Product Name |
S1300 scanner 1 year Adv Exchange warranty |
S1300 scanner 2 year Adv Exchange warranty |
S1300 scanner 3 year Adv Exchange warranty |
S300/S300M scanner 1 year Adv Exchange warranty |
S1500/S1500M scanner 1 year Adv Exchange warranty |
S1500/S1500M scanner 2 year Adv Exchange warranty |
S1500/S1500M scanner 3 year Adv Exchange warranty |
S510/S510M scanner 1 year Adv Exchange warranty |
S500/S500M scanner 1 year Adv Exchange warranty |
Fi-5110EOX series scanner 1 year Adv Exchange warranty |
Workgroup Scanner WarrantiesAdvance Exchange warranties offer whole-unit replacement for equipment that cannot be repaired through technical support. If the Technical Assistance Center is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2 PM PST, otherwise the next business day. Parts, labor, and shipping to and from the customer are included. Depot warranties offer parts, labor and shipping of customer's repaired scanner within 5 days of receipt. Contact CEO Image Systems for details. |
Product Name |
fi-60F scanner 1 year Adv Exchange warranty |
fi-5110C scanner 1 year Adv Exchange warranty |
fi-5110C scanner 2 year Adv Exchange warranty |
fi-5110C scanner 3 year Adv Exchange warranty |
fi-5015C scanner 1 year Adv Exchange warranty |
fi-5015C scanner 2 year Adv Exchange warranty |
fi-5015C scanner 3 year Adv Exchange warranty |
fi-6130 scanner 1 year Adv Exchange warranty |
fi-6130 scanner 2 year Adv Exchange warranty |
fi-6130 scanner 3 year Adv Exchange warranty |
fi-6230 scanner 1 year Adv Exchange warranty |
fi-6230 scanner 2 year Adv Exchange warranty |
fi-6230 scanner 3 year Adv Exchange warranty |
fi-5120C scanner 1 year Adv Exchange warranty |
fi-5120C scanner 2 year Adv Exchange warranty |
fi-5120C scanner 3 year Adv Exchange warranty |
fi-5220C scanner 1 year Adv Exchange warranty |
fi-5220C scanner 2 year Adv Exchange warranty |
fi-5220C scanner 3 year Adv Exchange warranty |
fi-4120C2 scanner 1 year Adv Exchange warranty |
fi-4220C2 scanner 1 year Adv Exchange warranty for |
fi-4010CU scanner 1 year Adv Exchange warranty |
SP15C scanner 1 year Adv Exchange warranty |
SP620C scanner 1 year Adv Exchange warranty |
fi-6110 scanner 1 year Adv Exchange warranty |
fi-6110 scanner 2 year Adv Exchange warranty |
fi-6110 scanner 3 year Adv Exchange warranty |
fi-4010C scanner 1 year Adv Exchange warranty |
Departmental Scanner WarrantiesBasic warranties offer next business day on-site service, including parts, labor, 1 cleaning per year, and travel. ScanCare warranties offer next business day parts, labor, travel, consumables, training and 1 preventative maintenance visit per year. Advance Exchange warranties offer whole-unit replacement for equipment that cannot be repaired through technical support. If the Technical Assistance Center is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2 PM PST, otherwise the next business day. Parts, labor, and shipping to and from the customer are included. Single Event Preventative Maintenance includes on-site cleaning, inspection and adjustment of your scanning equipment, as well as consumables and operator instruction covering regular maintenance. Depot warranties offer parts, labor and shipping of customer's repaired scanner within 5 days of receipt. Contact CEO Image Systems for details. |
Product Name |
fi-6140 scanner 1 year Basic warranty |
fi-6140 scanner 2 year Basic warranty |
fi-6140 scanner 3 year Basic warranty |
fi-6140 scanner 1 year Adv Exchange warranty |
fi-6140 scanner 2 year Adv Exchange warranty |
fi-6140 scanner 3 year Adv Exchange warranty |
fi-6140 scanner Single Event Preventative Maintenance |
fi-6240 scanner 1 year Basic warranty |
fi-6240 scanner 2 year Basic warranty |
fi-6240 scanner 3 year Basic warranty |
fi-6240 scanner 1 year Adv Exchange warranty |
fi-6240 scanner 2 year Adv Exchange warranty |
fi-6240 scanner 3 year Adv Exchange warranty |
fi-6240 scanner Single Event Preventative Maintenance |
fi-5530C2 scanner First year Basic warranty |
fi-5530C2 scanner 1 year Basic warranty |
fi-5530C2 scanner 2 year Basic warranty |
fi-5530C2 scanner 3 year Basic warranty |
fi-5530C2 scanner First year Scan Care warranty |
fi-5530C2 scanner 1 year Scan Care warranty |
fi-5530C2 scanner 2 year Scan Care warranty |
fi-5530C2 scanner 3 year Scan Care warranty |
fi-5530C2 scanner First year Advance Exchange warranty |
fi-5530C2 scanner 1 year Advance Exchange warranty |
fi-5530C2 scanner Single Event Preventative Maintenance |
fi-4340C scanner First year Basic warranty |
fi-4340C scanner 1 year Basic warranty |
fi-4340C scanner 2 year Basic warranty |
fi-4340C scanner 3 year Basic warranty |
fi-4340C scanner First year Scan Care warranty |
fi-4340C scanner 1 year Scan Care warranty |
fi-4340C scanner 2 year Scan Care warranty |
fi-4340C scanner 3 year Scan Care warranty |
fi-4340C scanner First year Advance Exchange warranty |
fi-4340C scanner 1 year Advance Exchange warranty |
fi-4340C scanner Single Event Preventative Maintenance |
fi-5530C scanner 1 year Basic warranty |
fi-5530C scanner 2 year Basic warranty |
fi-5530C scanner 3 year Basic warranty |
fi-5530C scanner 1 year Scan Care warranty |
fi-5530C scanner 2 year Scan Care warranty |
fi-5530C scanner 3 year Scan Care warranty |
fi-5530C scanner 1 year Advance Exchange warranty |
fi-5530C scanner Single Event Preventative Maintenance |
fi-4530C scanner 1 year Basic warranty |
fi-4530C scanner 1 year Scan Care warranty |
fi-4530C scanner 1 year Advance Exchange warranty |
fi-4530C scanner Single Event Preventative Maintenance |
fi-4640S scanner 1 year Basic warranty |
fi-4640S scanner 1 year Scan Care warranty |
fi-4640S scanner 1 year Advance Exchange warranty |
fi-4640S scanner Single Event Preventative Maintenance |
Network ScannersBasic warranties offer next business day on-site service, including parts, labor, 1 cleaning per year, and travel. ScanCare warranties offer next business day parts, labor, travel, consumables, training and 1 preventative maintenance visit per year. Advance Exchange warranties offer whole-unit replacement for equipment that cannot be repaired through technical support. If the Technical Assistance Center is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2 PM PST, otherwise the next business day. Parts, labor, and shipping to and from the customer are included. Single Event Preventative Maintenance includes on-site cleaning, inspection and adjustment of your scanning equipment, as well as consumables and operator instruction covering regular maintenance. Depot warranties offer parts, labor and shipping of customer's repaired scanner within 5 days of receipt. Contact CEO Image Systems for details |
Product Name |
fi-6010N scanner First year Basic warranty |
fi-6010N scanner 1 year Basic warranty |
fi-6010N scanner 2 year Basic warranty |
fi-6010N scanner 3 year Basic warranty |
fi-6010N scanner First year Scan Care warranty |
fi-6010N scanner 1 year Scan Care warranty |
fi-6010N scanner 2 year Scan Care warranty |
fi-6010N scanner 3 year Scan Care warranty |
fi-6010N scanner First year Advance Exchange warranty |
fi-6010N scanner 1 year Advance Exchange warranty |
Low-Volume Scanner WarrantiesBasic warranties offer next business day on-site service, including parts, labor, 1 cleaning per year, and travel. ScanCare warranties offer next business day parts, labor, travel, consumables, training and 2 preventative maintenance visits per year. Advance Exchange warranties offer whole-unit replacement for equipment that cannot be repaired through technical support. If the Technical Assistance Center is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2 PM PST, otherwise the next business day. Parts, labor, and shipping to and from the customer are included. Single Event Preventative Maintenance includes on-site cleaning, inspection and adjustment of your scanning equipment, as well as consumables and operator instruction covering regular maintenance. Depot warranties offer parts, labor and shipping of customer's repaired scanner within 5 days of receipt. Contact CEO Image Systems for details. |
Product Name |
fi-6670/6670A scanner First year Basic warranty |
fi-6670/6670A scanner 1 year Basic warranty |
fi-6670/6670A scanner 2 year Basic warranty |
fi-6670/6670A scanner 3 year Basic warranty |
fi-6670/6670A scanner First year Scan Care warranty |
fi-6670/6670A scanner 1 year Scan Care warranty |
fi-6670/6670A scanner 2 year Scan Care warranty |
fi-6670/6670A scanner 3 year Scan Care warranty |
fi-6670/6670A scanner First year Advance Exchange warranty |
fi-6670/6670A scanner 1 year Advance Exchange warranty |
fi-6670/6670A scanner Single Event Preventative Maintenance |
fi-6770/6770A scanner First year Basic warranty |
fi-6770/6770A scanner 1 year Basic warranty |
fi-6770/6770A scanner 2 year Basic warranty |
fi-6770/6770A scanner 3 year Basic warranty |
fi-6770/6770A scanner First year Scan Care warranty |
fi-6770/6770A scanner 1 year Scan Care warranty |
fi-6770/6770A scanner 2 year Scan Care warranty |
fi-6770/6770A scanner 3 year Scan Care warranty |
fi-6770/6770A scanner Single Event Preventative Maintenance |
fi-4750C scanner 1 year Basic warranty |
fi-4750C scanner 1 year Scan Care warranty |
fi-4750C scanner 1 year Advance Exchange warranty |
fi-4750C scanner Single Event Preventative Maintenance |
fi-4750L scanner 1 year Basic warranty |
fi-4750L scanner 1 year Scan Care warranty |
fi-4750L scanner 1 year Advance Exchange warranty |
fi-4750L scanner Single Event Preventative Maintenance |
fi-5750C/fi-5650C scanner 1 year Basic warranty |
fi-5750C/fi-5650C scanner 1 year Scan Care warranty |
fi-5750C/fi-5650C scanner Single Event Preventative Maintenance |
M4097D scanner 1 year Basic warranty |
M4097D scanner 1 year Scan Care warranty |
M4097D scanner 1 year Advance Exchange warranty |
M4097D scanner Single Event Preventative Maintenance |
Mid-Volume Scanner WarrantiesBasic warranties offer next business day on-site service, including parts, labor, 1 cleaning per year, and travel. ScanCare warranties offer next business day parts, labor, travel, consumables, training and 3 preventative maintenance visits per year. Single Event Preventative Maintenance includes on-site cleaning, inspection and adjustment of your scanning equipment, as well as consumables and operator instruction covering regular maintenance. |
Product Name |
fi-6800 scanner First year Basic warranty |
fi-6800 scanner 1 year Basic warranty |
fi-6800 scanner 2 year Basic warranty |
fi-6800 scanner 3 year Basic warranty |
fi-6800 scanner First year Scan Care warranty |
fi-6800 scanner 1 year Scan Care warranty |
fi-6800 scanner 2 year Scan Care warranty |
fi-6800 scanner 3 year Scan Care warranty |
fi-6800 scanner Single Event Preventative Maintenance |
fi-5900C/5950C scanner First year Basic warranty |
fi-5900C/5950C scanner 1 year Basic warranty |
fi-5900C/5950C scanner 2 year Basic warranty |
fi-5900C/5950C scanner 3 year Basic warranty |
fi-5900C/5950C scanner First year Scan Care warranty |
fi-5900C/5950C scanner 1 year Scan Care warranty |
fi-5900C/5950C scanner 2 year Scan Care warranty |
fi-5900C/5950C scanner 3 year Scan Care warranty |
fi-5900C/5950C scanner Single Event Preventative Maintenance |
fi-4860C2-VRS scanner First year Basic warranty |
fi-4860C2-VRS scanner 1 year Basic warranty |
fi-4860C2-VRS scanner 2 year Basic warranty |
fi-4860C2-VRS scanner 3 year Basic warranty |
fi-4860C2-VRS scanner First year Scan Care warranty |
fi-4860C2-VRS scanner 1 year Scan Care warranty |
fi-4860C2-VRS scanner 2 year Scan Care warranty |
fi-4860C2-VRS scanner 3 year Scan Care warranty |
fi-4860C2-VRS scanner Single Event Preventative Maintenance |
fi-4860C scanner 1 year Basic warranty |
fi-4860C scanner 1 year Scan Care warranty |
fi-4860C scanner Single Event Preventative Maintenance |
M4099 Series scanner 1 year Basic warranty |
M4099 Series scanner 1 year Scan Care warranty |
M4099 Series scanner Single Event Preventative Maintenance |
fi-4990C scanner 1 year Basic warranty |
fi-4990C scanner 1 year Scan Care warranty |
fi-4990C scanner Single Event Preventative Maintenance |
ScanAid Consumables Kits |
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Product Name |
Description |
Specifications |
ScanAid consumables kit |
For the fi-4340C scanners |
Includes 3 Pad Assemblies, 2 Pick Rollers, Cleaning Kit |
ScanAid consumables kit |
For the fi-4530C, fi-5530C series scanners |
Includes 5 Pad Assemblies, 2 Pick Rollers, Cleaning Kit |
ScanAid consumables kit |
For the fi-4750L scanner |
Includes 4 Pad Assemblies, 2 Pick Rollers, Cleaning Kit |
ScanAid consumables kit |
For the M4097 series, fi-4640S, fi-4750C scanners |
Includes 4 Pad Assemblies, 2 Pick Rollers, Cleaning Kit |
ScanAid consumables kit |
For the fi-5650C series, fi-5750C series scanners |
Includes 3 Pad Assemblies, 3 Brake Rollers, Cleaning Kit |
ScanAid consumables kit |
For the fi-6670 series, fi-6770 series scanners |
Includes 3 Pad Assemblies, 3 Brake Rollers, Cleaning Kit |
ScanAid consumables kit |
For the M4099 series, fi-4990C scanners |
Includes 1 Pad Assemblies, 1 Pick Roller, 1 Brake Roller, Cleaning Kit |
ScanAid consumables kit |
For the 4860C scanners |
Includes 1 Pad Assemblies, 1 Pick Roller, 1 Brake Roller, Cleaning Kit |
ScanAid consumables kit |
For the fi-6800 |
Includes 1 Pad Assemblies, 1 Pick Roller, 1 Brake Roller, 1 Separation Roller, Cleaning Kit |
ScanAid consumables kit |
For the fi-5900C, fi-5950C |
Includes 3 Pad Assemblies, 2 Pick Rollers, Cleaning Kit |
ScanAid consumables kit |
For the fi-4010CU |
Includes 2 Pad Assemblies, Cleaning Kit |
ScanAid consumables kit |
For the fi-5015C series scanners |
Includes 2 Pad Assemblies, 1 Pick Roller, Cleaning Kit |
ScanAid consumables kit |
For the fi-4110EOX |
Includes 3 Pad Assemblies, 1 Pick Roller, Cleaning Kit |
ScanAid consumables kit |
For the fi-4110, M3091, M3092 series scanners |
Includes 3 Pad Assemblies, 1 Guide Assembly, Cleaning Kit |
ScanAid consumables kit |
For the fi-6140, fi-6240, fi-6130, fi-6230 scanners |
Includes 1 Brake Roller, 1 Pick Roller, Cleaning Kit |
ScanAid consumables kit |
For the fi-4120/4120C2, fi-4220/4220C2 series, fi-5120/fi-5220 series scanners |
Includes 2 Pad Assemblies, 1 Pick Roller, Cleaning Kit |
ScanAid consumables kit |
For the fi-6000NS, fi-6010N series scanners |
Includes 2 Pad Assemblies, 1 Pick Roller, Cleaning Kit |
ScanAid consumables kit |
For the S1500/S1500M, fi-6110 scanners |
Includes 2 Pad Assemblies, 1 Pick Roller, Cleaning Kit |
ScanAid consumables kit |
For the fi-5110C, fi-5110EOX series, S500/S510 series scanners |
Includes 2 Pad Assemblies, 1 Pick Roller, Cleaning Kit |
ScanAid consumables kit |
For the S300, S1300 series scanners |
Includes 3 Pad Assemblies, 1 box Cleaning Wipes |